Conrad Energy

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How to contact Conrad Energy

Conrad Energy is not your typical business energy supplier. It is an independent power producer that generates its own electricity from a portfolio of gas, solar, wind and battery sites across the UK, and supplies that electricity directly to businesses.

Conrad Energy supplies electricity only. It does not supply business gas to customers, and its supply contracts are designed for businesses with half-hourly meters.

Below, we explain the different ways business customers can contact Conrad Energy, and which contact route to use depending on your enquiry.

Contact Number

Conrad Energy contact number

You can call Conrad Energy on 01235 427290. This is the head office number for general enquiries.

There are two other numbers worth knowing:

  • 01226 695990 for the operations office.
  • 01235 427335 if you are on deemed or out of contract rates and want to arrange a contract.
Fill in your details

Conrad Energy contact form

Businesses can contact Conrad Energy via the online contact form for support with buying energy, selling energy, site enquiries, or general questions. The form asks you to select the nature of your enquiry so it reaches the right team.

location

Conrad Energy contact address

You can write to Conrad Energy at its head office:

Conrad Energy, Suites D&E Windrush Court, Blacklands Way, Abingdon, OX14 1SY

Conrad Energy business electricity rates

Conrad Energy does not publish the fixed business electricity prices it offers to new customers. Because it only supplies half-hourly metered businesses, every contract is priced individually based on your consumption data. The only rates it publishes are its deemed contract and out-of-contract rates.

Use our business electricity comparison service to see if Conrad is competitive by receiving bespoke quotes from our range of trusted business energy suppliers.

Conrad Energy half-hourly electricity deemed and out-of-contract rates

Below are the out-of-contract rates for Conrad Energy, effective July 2026.

Tariff typeDay unit rate (p/kWh)Night unit rate (p/kWh)Standing charge range (p/day)
Non-Domestic Aggregated33.5124.61122.41 - 480.79
LV Site Specific32.0524.51122.31 - 4,094.30
HV Site Specific30.6424.32229.75 - 54,904.39

The day rate applies to electricity used between 7 am and midnight, and the night rate applies between midnight and 7 am. The standing charge depends on the DUoS band of your supply connection, and VAT, the Climate Change Levy and other pass-through costs are charged on top.

Full rates for each DUoS band can be found on the Conrad Energy website.

Conrad Energy tariffs

In this section, we summarise the business electricity products offered by Conrad Energy.

fixed

Fixed price business electricity contracts

Conrad Energy offers fixed price electricity contracts for half-hourly metered businesses, allowing them to lock in agreed unit rates for the length of their contract.

This provides greater certainty over energy costs and helps with budgeting, while bills continue to reflect actual energy usage.

Because Conrad Energy generates its own electricity, it supplies customers from its own portfolio of generation sites.

green tariff

Renewable matched supply

Conrad Energy offers a product called Match+, which matches a business’s electricity usage with an equivalent amount of renewable generation on a half-hourly basis.

This goes further than standard green business energy tariffs, by precisely matching consumption against specific renewables. Conrad’s matched tariff is designed to take advantage of Licence Exempt Supply rules.

Conrad Energy contract features

Conrad Energy does not publish standard supply terms and conditions on its website. Because it supplies half-hourly metered businesses on individually priced contracts, terms are agreed with each customer as part of the contract negotiation. Businesses should review their contract documents carefully before signing, as conditions such as payment terms, notice periods and termination fees will be specific to their agreement.

Based on the information Conrad Energy does publish, businesses should be aware of the following.

Pass through tariff

Pass-through costs

VAT on business energy bills, the Climate Change Levy, reactive power charges and costs relating to special visits are passed through to customers at cost, on top of unit rates and standing charges.

Import and export pricing

Export arrangements

For businesses that export electricity, if a fixed-term contract ends without a new agreement in place, Conrad Energy pays 80% of the System Sell Price for exported electricity and £1 for each REGO certificate transferred.

Half Hourly

Half-hourly metering requirement

Conrad Energy only supplies half-hourly metered businesses, so a compatible meter is a condition of supply.

Conrad Energy’s renewable energy sources

Unlike most business energy suppliers, which buy electricity on the wholesale electricity market, Conrad Energy generates its own power.

The company operates one of the largest flexible generation portfolios in the UK, with more than 80 sites operational or in construction, and the potential to generate nearly 1GW of electricity.

UK solar farms

Solar

Solar is a growing part of Conrad Energy’s portfolio. Its largest site is the 45MW Larport Solar Farm in Herefordshire, a 120 acre site connected to the grid in 2024, which supplies electricity under a corporate PPA. Conrad Energy also has a development pipeline of solar and battery projects totalling over 1GW.

Beyond large solar farms, Conrad Energy funds and installs commercial solar panels at customer premises through its on-site generation service, supplying businesses directly from rooftop and ground-mounted arrays through a solar PPA arrangement rather than an upfront purchase.

UK wind farms

Wind

Wind forms part of Conrad Energy’s renewable generation mix, and the company has expanded in this area through acquisition, including a 10MW wind farm near Liverpool.

It is a small player compared with the operators of the largest wind farms in the UK, but wind output feeds into the renewable generation that backs its supply contracts.

battery storage

Battery storage

Conrad Energy operates a growing portfolio of battery storage facilities. Batteries charge when electricity is plentiful and cheap, typically when renewable output is high, and release power back to the grid at times of peak demand.

This helps balance the variability of solar and wind generation and supports a more flexible energy grid.

gas power station

Flexible gas generation

Conrad Energy is one of the UK’s largest owners and operators of flexible power plants. Unlike large gas power stations, these small gas-fired sites are embedded in local distribution networks and can start up quickly to support the national grid at times when renewable generation cannot meet demand.

They run flexibly rather than continuously, filling gaps rather than providing constant baseload power.

Hydropower Plants

Hydrogen

Conrad Energy is developing hydrogen production and storage projects, including a consented electrolyser project in Lowestoft, Suffolk.

The company is also piloting hydrogen as a fuel for flexible power generation, which could allow its gas sites to run on a low carbon energy source in future.

Conrad Energy customer reviews

Conrad Energy does not have a presence on Trustpilot, Google Reviews or other major review platforms, so there is no published customer feedback available.

This is not unusual for a supplier like Conrad Energy. Review platforms tend to be dominated by suppliers serving high volumes of small businesses, where customers manage their accounts online and head to review sites when things go wrong.

The closest alternative is Conrad Energy’s own published case studies, which include leisure centres, data centres and Harlequins rugby club. As with any supplier’s own marketing, these show the company at its best rather than giving independent feedback.

Businesses considering Conrad Energy may find it more useful to request references directly or to speak to a business energy broker with experience in placing customers with the supplier.

Conrad Energy additional services

Alongside business electricity supply, Conrad Energy offers a range of services that reflect its position as a power generator rather than a conventional supplier.

On-site generation

On-site generation

Conrad Energy funds and installs generation equipment, typically solar panels, at or near a customer’s premises at no capital cost, then supplies the business directly from it. Its published case studies include a fully funded rooftop solar array for a leisure centre, integrated with the site’s existing heating and ventilation systems.

Power Purchase Agreements

Power purchase agreements

Businesses and landowners that generate their own electricity can sell surplus power to Conrad Energy through a power purchase agreement. These can be structured at a fixed price or linked to market rates, and heavy energy users can use long-term corporate PPAs to lock in costs.

Energy asset optimisation

Energy asset optimisation

For businesses that own generation or storage assets, Conrad Energy’s trading desk can manage and trade those assets on the owner’s behalf, using the same systems it uses to run its own portfolio.

Energy Monitoring

iON+ energy management platform

Conrad Energy developed its own software platform, iON+, to operate and trade its generation fleet. The platform is now available to other asset owners, with modules covering operations, dispatch, optimisation and analysis. A customer-facing version, iON+ Connect, gives businesses access to their energy data.

Conrad Energy fuel mix

Conrad Energy publishes an annual fuel mix disclosure that shows how the electricity supplied to business customers is generated:

Fuel MixSupplied by Conrad energy
Coal0.0%
Natural Gas0.0%
Nuclear0.0%
Renewable100.0%
Other0.00%
CO2 g/kWh0
Radioactive waste g/kWh0

Source: Conrad Energy: Fuel Mix Disclosure Statement.