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How to contact EDF business energy
EDF Business Energy is part of the French owned EDF Group and the UK’s biggest producer of low-carbon electricity. It supplies gas and electricity to businesses of all sizes across Britain.
Here’s how to reach their business team.
EDF business energy contact number
Call 0330 912 9959, Monday to Thursday 9am to 5pm and Friday 9am to 4pm.
- New quotes: 0333 188 6725
- Large businesses: 0800 069 6464
EDF business energy customer login
Manage your account online through EDF’s Business MyAccount.
- Pay invoices
- Submit meter readings
- Renew your tariff
EDF business energy email
Send your query by email, including your account number so EDF can find your account quickly.
- Small businesses: hellobusiness@edfenergy.com
- Large businesses:
midmarket
customercontact@edfenergy.com
EDF business electricity rates
EDF does not publish the fixed business electricity rates it offers new customers, but it does publish its variable, deemed and out-of-contract prices.
For a tailored price, use our business electricity comparison to get quotes from EDF and other trusted business energy suppliers.
EDF deemed and default business electricity rates
The table below shows EDF’s current default and deemed electricity rates, effective from August 2026:
| Profile Class | Standard variable standing charge (p/day) | Standard variable unit rate per kWh | Deemed standing charge (p/day) | Deemed unit rate per kWh |
|---|---|---|---|---|
| 01-04 Profiles | 300 | 53.38 | 215 | 55.21 to 66.36 |
These rates apply to standard meters in MPAN profile classes 03 and 04, paid by Direct Debit. All prices exclude VAT and Climate Change Levy. Deemed unit rates vary by region.
EDF business gas prices
EDF does not publish the fixed business gas prices it offers new customers, but it does publish its variable, deemed and out-of-contract rates.
Our experts can collect a quote from EDF and compare this against other trusted business gas suppliers through our business gas comparison service.
EDF deemed and default business gas rates
The table below shows EDF’s current default and deemed gas rates, effective from August 2026:
These rates apply to customers paying by Direct Debit, and all prices exclude VAT and Climate Change Levy. Deemed unit rates vary by region.
| Standard Variable Standing Charge (p/day) | Standard Variable Unit rate per kWh | Deemed standing charge (p/day) | Deemed unit rate per kWh |
|---|---|---|---|
| 300 | 18.91 | 250 | 16.38 to 17.42 |
EDF business energy tariffs
EDF offers a small range of tariffs for small business energy customers, with most built around fixed prices. Larger businesses can get tailored quotes and business energy procurement options through EDF’s large business energy team.
Fixed for Business
This tariff fixes your unit rates, business electricity standing charges and business gas standing charges for one to four years. It protects you from price rises and makes budgeting simple, but exit fees apply if you leave early.
Fixed for Business Online
This is a fixed tariff at a lower price, for businesses happy to manage their account entirely online. You pay by Direct Debit and must agree to have a smart business energy meter installed if you don’t already have one.
Zero standing charge
EDF offer a zero standing charge tariff, so you only pay for the unit rate of energy you use. It suits seasonal or part-time businesses, but unit rates are higher, so it rarely works out cheaper for sites with steady energy use.
Renewable electricity
EDF offers a certified 100% renewable electricity option backed by Renewable Energy Guarantees of Origin (REGOs). It’s available alongside its fixed tariffs.
EDF business energy contract features
We’ve reviewed EDF’s small business terms and conditions, which form the business energy contract for its small business customers. Here are the key features to know:
Payment Methods
EDF accepts Direct Debit, cash or cheque, and pay as you go for smart meters. Paying by Direct Debit gets you lower prices, and is required on Fixed for Business Online. If your Direct Debit stops, EDF can move you onto its higher non Direct Debit prices.
End of Contract
EDF sends a renewal statement at least 60 days before your fixed contract ends. If you don’t agree to a new deal, you move onto its Freedom for Business variable tariff, but you’re then free to switch business energy supplier with no exit fee, as long as your account has no debt.
Credit Checks
EDF may run a credit score check before or during your contract. If the result is poor, it can ask for a security deposit, change your tariff or payment method, or end the contract. Deposits are normally returned after a year, with interest.
Early exit fees
If you leave a fixed contract early, EDF charges an exit fee based on your remaining contract and any change in energy prices. You’ll also be moved onto EDF’s Extended Supply rates from the day you give notice until your switch completes. Extended Supply is separate from the variable tariff customers move onto when a contract ends normally, and it’s charged at much higher rates.
Meter readings
Unless EDF can read your smart meter remotely, you must send a meter reading every three months or pay a daily late reading fee. You must also agree to a smart meter being fitted, or EDF may move you onto a more expensive tariff.
EDF additional business energy services
EDF is a large organisation with specialist teams that offer extra services to large business energy customers.
Below are the key additional services offered by EDF Business Energy.
New electricity connections
EDF offers a complete service for installing new business electricity connections in commercial properties. Its technical sales team can arrange the connection with your local Distribution Network Operator and set you up with a new supply contract.
Energy monitoring and metering
EDF helps energy-intensive businesses monitor their business energy consumption, and its metering team designs and installs sub-metering. EDF is also a licensed meter operator, so it can install and maintain half-hourly meters.
EV charging
Through Pod, part of the EDF group, EDF installs business EV charging points for staff, fleets and customers. Pod handles the site survey, installation and ongoing charger management, with options for offices, hospitality and farms.
EDF business energy customer reviews
EDF has an excellent Trustpilot rating of 4.8 from around 250,000 reviews. The reviews cover both business and domestic customers. Here’s a summary of what customers say:
Pros
- Customer service: Reviewers often praise friendly, knowledgeable staff and short call waiting times.
- Online account: Customers find MyAccount and the EDF app easy for meter readings, bills and payments.
- Moving premises: Many reviews say EDF handles home and business moves smoothly.
Cons
- Billing accuracy: Some customers report estimated or incorrect bills, especially where a smart meter isn’t sending readings.
- Smart meters: A number of reviews mention faults with meters and in-home displays that took several calls to fix.
EDF renewable energy generation
EDF is the UK’s largest generator of zero-carbon electricity, and its generation assets help decarbonise the national grid. Its renewable portfolio is used to supply its green business energy tariffs.
Here’s an overview of how EDF generates electricity in the UK.
UK Wind Farms
EDF runs more than 30 onshore wind farms in the UK, along with offshore wind at Teesside and Blyth. Its largest onshore site is Dorenell in Scotland.
Solar Energy
EDF’s solar portfolio includes its first grid-scale solar farm at Sutton Bridge in Lincolnshire. It is also developing a major solar and battery project at Longfield in Essex, and installing rooftop solar at some of Tesco’s largest stores.
Battery Storage
EDF has 350 MW of battery storage across seven UK sites, with a further 200 MW under construction. Batteries store surplus renewable power and release it when demand is high, which helps keep the grid stable.
Nuclear Energy
EDF operates all five of the UK’s nuclear power stations in the UK, which supply about 12% of the country’s electricity. It is building Hinkley Point C in Somerset and is a shareholder in Sizewell C in Suffolk.
EDF energy fuel mix
EDF publishes an annual fuel mix disclosure showing how the electricity supplied to its customers is generated. Here’s a summary of the latest disclosure:
| Fuel Mix | Supplied by EDF: |
|---|---|
| Coal | 5% |
| Natural Gas | 28.5% |
| Nuclear | 41.1% |
| Renewable | 23% |
| Other | 2.4 |
| CO2 emissions | 173g/kWh |
| Radioactive wate | 0.0025g/kWh |
Source: EDF fuel mix disclosure 2025/26
EDF business energy FAQs
Our experts answer the most commonly asked questions about EDF business energy.
What is the EDF Business Energy login page?
You can access the EDF Business login page to manage your account online. From there, you can submit meter readings, download invoices, track your usage, and update your business details.
How do I contact EDF for business energy support?
Business customers can call EDF customer service on the numbers above, use their live chat service via the EDF Business website or contact them via email. You can also manage your account or raise a query through the online portal.
Is EDF a good business energy supplier?
EDF is a well-established and highly rated energy supplier with a strong focus on low-carbon generation and competitive business tariffs.