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How to contact SSE Business Energy
SSE Business Energy is a key player in the UK’s commercial energy market, not only as a supplier but also as a grid operator and renewable energy generator.
As part of the Big Six energy suppliers, SSE provides tailored gas and electricity plans for British businesses.
Here we outline how business customers can contact SSE:
SSE Business Energy contact number
You can contact SSE’s business customer service phone line at 0345 725 2526, available between 9 a.m. and 5 p.m, Monday through Friday. Alternatively, you can use their online contact form.
SSE Business Energy customer login
You can sign into your SSE Business account from their login page.
SSE’s online portal is the easiest way to manage your business’s electricity and gas tariff, view and pay bills, submit meter readings and access tools like SSE Clarity.
Help pages
SSE’s website has a customer help centre. Here, you can view frequently asked questions, get business energy advice, and more.
Here’s a link to the SSE customer help centre.
SSE business electricity rates
SSE does not publish the fixed business electricity rates offered to new customers on its website. To receive a bespoke price, use our business electricity comparison service to get quotes from SSE alongside other trusted business energy suppliers.
SSE business standard variable electricity rates
The table below shows SSE’s out-of-contract rates, effective from 01 October 2025.
| Profile Class | Standard Variable Standing charge (p/day) | Standard variable Unit Rate per kWh |
|---|---|---|
| 01-04 Profiles | 284.51 | 37.75 |
These rates can vary based on your meter type, location and consumption. Full rates can be found on the SSE website.
SSE business gas prices
SSE business doesn’t list its fixed business gas prices available to new customers online. But we can help you compare business gas prices from SSE business and other trusted business gas suppliers.
SSE business standard variable gas prices
The table below shows the out-of-contract business gas rates from 01 October 2025.
| Satndard Variable Standing Charge (p/day) | Standard Variable Unit rate per kWh |
|---|---|
| 312 | 10.86 |
These rates can vary based on your meter type and region. Full rates can be found on the SSE website.
SSE Business Energy tariffs
Below you will find the business energy tariffs available from SSE Business Energy.
SSE Protect
SSE Protect is designed for small businesses energy users, and medium-sized businesses. It offers a fully fixed energy plan that includes all existing non-commodity costs for up to three years. This plan includes added green business energy options.
SSE Choice
SSE Choice is again designed for small and medium-sized businesses. It offers a partially fixed plan with its lowest fixed wholesale prices and variable non-commodity prices for up to three years. This plan also includes added options for 100% renewable energy.
SSE Shaping
SSE Shaping is tailored for large businesses. It provides a flexible, customisable energy plan with options to fix certain costs while keeping others variable. This plan includes bespoke solutions and detailed usage data to help businesses manage their energy efficiently.
SSE Cash Out
SSE Cash Out is designed for large businesses seeking cost-saving opportunities through active energy management. This plan allows businesses to take advantage of market price fluctuations by selling back unused energy. It includes detailed real-time usage insights.
SSE Business Energy contract features
Our business energy experts have reviewed the SSE Business Energy Terms and Conditions and have summarised the important points here:
Business Energy Products
SSE offers a range of tailored business electricity and gas products, including fixed and flexible plans, with the option of 100% renewable energy to suit various business sizes and needs. SSE exclusively offers non-domestic services, having sold its domestic energy portfolio to Ovo Energy in 2020.
Payment Methods
SSE sets your contract prices based on Direct Debit payment. You will be charged an additional 0.5p per kWh if you choose a different payment method or cancel your direct debit. However, if you choose not to pay by DD, you can pay online, via bank transfer, over the phone, or by post.
End of Contract
When your SSE business energy contract nears its end, SSE typically sends a renewal letter around 90 days before the contract expires. This letter will include a renewal offer for a new fixed plan. If you do not renew or switch to a new plan, you will automatically move onto their out-of-contract rates, which are considerably higher than a fixed plan.
Credit Checks
Credit checks are conducted to evaluate your business’s financial stability when applying for an SSE business energy contract. This process helps SSE determine the risk of non-payment and tailor contract terms accordingly. SSE reserves the right to deny a new contract based on an insufficient credit score.
Energy Management Tools
Tools like SSE Clarity and SSE Foresight provide business energy monitoring analytics. SSE Clarity offers real-time monitoring and reporting on energy usage, enabling businesses to identify inefficiencies and improve business energy efficiency. SSE Foresight delivers predictive insights and recommendations based on specific energy patterns.
Smart Metering
SSE offers smart meter and sub-meter installations that help businesses monitor and reduce their energy usage, contributing to cost savings and efficiency. According to the terms and conditions, if you do not have a smart meter, you agree to have one fitted unless you opt-out if your contract does not require it.
SSE Business Energy customer reviews
SSE Business has received mixed customer feedback on Trustpilot, with an overall score of 1.6.
This score reflects a range of experiences from business customers. To provide a clearer picture, our energy experts have analysed the reviews and summarised the common themes:
Pros
- Commitment to renewable energy.
- Broad range of business tariffs.
- Awards for customer service and smart meter experience.
- Simple switching business energy process.
Cons
- Poor customer service.
- Difficulty resolving billing issues.
- Unresponsive support.
- Long wait times on the phone.
- Incorrect meter readings.
These reviews highlight strengths as well as complaints from SSE business customers.
SSE additional business services
SSE Energy Solutions goes beyond supplying electricity and gas. Their wider business services focus on helping organisations generate cleaner power, manage energy more intelligently and upgrade sites to operate with lower long-term costs.
Corporate Power Purchase Agreements
SSE is one of the most established Corporate PPA providers in Britain, giving businesses direct access to long-term renewable electricity contracts sourced from SSE’s own wind and hydro assets. These agreements provide price certainty, support net zero planning and allow businesses to secure verifiable renewable electricity without investing in on-site infrastructure.
On-site generation
SSE works with businesses to develop commercial solar PV and other distributed energy projects on their own sites. This includes design, installation and optimisation of systems that reduce reliance on grid imports and create predictable long-term savings. Larger organisations can also combine on-site generation with battery storage to improve resilience.
Smart building and heat electrification projects
SSE also works with larger commercial and industrial customers to upgrade buildings with modern technologies such as heat pumps, LED lighting and control systems. These projects are designed to reduce long-term operating costs while lowering carbon footprints.
SSE renewable energy generation
SSE is leading efforts to decarbonise the grid. In this section, we’ll outline some of its key investments in renewable power generation.
UK wind farms
SSE operates 2.5 GW of onshore wind capacity and 1 GW of offshore wind capacity across the UK. Notable projects include the Dogger Bank A-D wind farms.
Hydropower Plants
SSE manages 1.15 GW of hydroelectric capacity, including significant sites like Glendoe and Sloy Hydroelectric Power Stations.
Solar Energy Projects
SSE is expanding its solar capacity and planning to develop 500 MW by 2030. It is focusing on efficiency and integration with other renewable sources.
SSE business fuel mix
SSE publishes an annual fuel mix disclosure that shows how the electricity supplied to business customers is generated.
The table below shows the fuel mix for SSE’s business tariffs alongside their renewable products and the overall SSE portfolio, including the proportion of zero-carbon electricity in each.
| Fuel Type | SSE Renewable Plans | SSE Other Plans | SSE Total Fuel Mix |
|---|---|---|---|
| Renewable | 100% | 2% | 64% |
| Natural Gas | 0% | 98% | 36% |
| Carbon (g/kWh) | 0 | 374 | 138 |
| Radioactive Waste (g/kWh) | 0 | 0 | 0 |
Source – SSE Energy Solutions – Fuel Mix
What makes SSE different from other business energy suppliers?
SSE stands out from other business energy suppliers due to its unique roles and strong focus on infrastructure management and renewable energy. Here are the key aspects that differentiate SSE:
Multiple Roles:
Unlike many energy companies, SSE is an energy generator, a Distribution Network Operator (DNO) and a business energy supplier, managing electricity distribution networks in Northern Scotland and Central Southern England.
Renewable Energy Focus:
SSE is the UK’s largest renewable energy generator, with significant investments in wind farms, hydropower plants, and solar energy projects. This emphasis on sustainability sets them apart.
Expert Energy Auditors:
SSE employs a nationwide business energy audit team that assists businesses in identifying opportunities to improve energy efficiency. This team can provide ESOS assessments, a necessary compliance procedure for large business energy customers.
SSE business – FAQs
Below, we answer the most common questions regarding SSE.
Are SSE and OVO the same company?
No. SSE and OVO are separate companies. OVO acquired SSE’s domestic household energy business in 2020, but SSE kept its commercial and industrial energy operations, which continue to trade under SSE Energy Solutions.
What companies are in the SSE Group?
The SSE Group is made up of several core businesses that focus on energy generation, infrastructure and commercial energy services. These include:
- SSE Renewables – develops and operates wind and hydro generation assets.
- SSEN Distribution – manages regional electricity distribution networks in Scotland and southern England.
- SSEN Transmission – operates the high voltage transmission network in the north of Scotland.
- SSE Thermal – runs flexible gas generation and energy storage assets.
- SSE Energy Solutions – supplies business energy and provides EV, on-site generation and energy optimisation services.
- SSE Airtricity – the group’s energy supply brand in Ireland.
These companies form the core of SSE plc’s operations across the UK and Ireland.
SSE Business Energy main office opening times
SSE’s business customer service team is available Monday to Friday from 9 am to 5 pm. For full contact details and phone numbers, see the How to contact SSE section above.
How does npower Business Solutions compare to SSE Business Energy on price?
There isn’t a straightforward like-for-like comparison because both suppliers price their business energy based on location, meter type, contract length and usage. These factors can lead to significant differences in cost.
If you want a clear view of how they compare, the quickest option is to use the comparison tool at the top of this page.