Clear Business Energy

You can call Clear Business on 0333 014 3131. They are available 9 am – 5 pm, Monday – Friday.

Clear Business customers can easily manage their accounts through the ‘Customer Zone‘, which allows you to view and pay bills, submit meter readings, and review your energy use.

You can chat with Clear Business via their Live Chat or WhatsApp buttons in the bottom right of any page, or by visiting the contact us page.

Clear Business Energy requires payment by Direct Debit unless otherwise agreed. Invoices are issued monthly and are typically due within seven days. If a Direct Debit fails or is cancelled, additional charges may apply. Clear Business Energy may request a security deposit or move the account to alternative payment terms until it is brought up to date.

Fixed-term contracts run for an agreed initial period. Clear Business Energy contacts customers around 60 days before the end of the fixed term to explain renewal options. If no action is taken, contracts usually roll onto out-of-contract rates, depending on account status and meter type.

Clear Business Energy reserves the right to carry out credit checks before and during the contract. If credit requirements are not met, the supplier may request a security deposit, change payment terms, increase charges, or move the account onto different pricing until payment risk is resolved.

Businesses can switch business energy supplier at the end of their fixed term or renewal period. Clear Business Energy may object to a switch if there is an outstanding balance or if the transfer would breach the contract. Deemed energy contract customers can switch at any time, provided all charges incurred are paid.

Customers must allow reasonable access to meters for readings, inspections and maintenance. Where meter readings are not available, Clear Business Energy may issue estimated bills until accurate readings are obtained. Smart meters and advanced meters may be installed unless the customer objects or already has compatible metering in place.

Clear Business supplies water and wastewater services to non-household customers in England. Businesses can set up or switch their water contract and manage billing alongside other services, which can be particularly useful for organisations with multiple sites.

Clear Business provides business broadband and connectivity services, including fibre broadband options designed for reliable, everyday business use. These services are aimed at supporting cloud access, communications and remote working.

Clear Business offers a range of business insurance products, covering common risks such as public liability, employers’ liability and professional indemnity. Policies are designed for small and medium-sized businesses looking for straightforward cover.

Clear Business supplies card payment solutions for businesses that take in-person or remote payments. This includes card machines and payment processing services, helping businesses accept debit and credit card payments securely.

Clear Business provides business mobile services, including SIM-only plans designed for companies that need flexible and cost-effective mobile connectivity.

Clear Business also offers access to business finance options, helping organisations support cash flow, manage costs or fund growth without relying on traditional lending routes.